Five ways we help holiday-let owners run a better property.
Pick one or combine several. Every engagement is scoped to your property and your goals — there's no off-the-shelf package because no two properties run the same way.
New-host consultancy & strategy sessions.
For anyone weighing up a short-term rental purchase, preparing to launch their first listing, or quietly suspecting their current setup isn't quite right. A structured 1:1 conversation that turns vague intent into a clear action list.
- Property feasibility and target-guest profile review
- Nightly rate, length-of-stay and seasonality strategy
- Platform mix recommendation — which OTAs make sense, and why
- Local regulation checklist to discuss with your solicitor or local authority
- Recommended tech stack and rough cost-of-running estimate
- A written summary you can share with a partner, accountant or co-owner
Done-for-you property setup.
We take the strategy from a consultancy session and turn it into a property that's genuinely ready for guests. By the end, you have working listings, the right tools talking to each other, and clear processes for turnover.
- Listing build and optimisation across the OTAs you've chosen
- Photography brief — and, if you'd like, a recommended local photographer
- Smart lock, key safe or check-in flow configured for self check-in
- Welcome book, house manual and standard guest-info templates
- Cleaning and linen SOPs ready to hand to your housekeeper
- Channel manager and core automations connected and tested
Full day-to-day management.
The most hands-off option: we run the property as if it were ours. You get one point of contact, one tidy monthly statement and your evenings back. Charged as 10% of net booking income — no inflated extras hidden in cleaning or maintenance.
- Enquiry handling and guest communication, seven days a week
- Calendar, rate and content management across all your channels
- Coordination with your cleaning, linen and maintenance team
- Pre-arrival, in-stay and post-stay messaging in your tone of voice
- Review management and resolution of any guest issues
- Monthly performance and income statement — ADR, occupancy, channel mix
Management: 10% of net booking income (i.e. after platform commissions and processing fees). Cleaning, linen, consumables and any maintenance are charged at cost, on top.
Automation & channel management.
For self-managing hosts who want to keep running the property but stop doing the same tasks fifty times a month. We pull the moving parts into one system that handles itself in the background.
- Channel manager selection, setup and OTA connection
- Dynamic pricing rules tuned to your property and comp set
- Automated guest messaging across the booking lifecycle
- Smart lock, Wi-Fi access and check-in instruction automations
- Review-request flow that politely nudges happy guests
- Optional integrations with your cleaning team's job board
Your own direct booking website.
A branded site that earns its keep. Built to convert real enquiries into bookings, connected to your channel manager so calendars stay in sync, and designed so repeat guests come back to you instead of paying an OTA to find you again.
- WordPress build, mobile-first design and accessible markup
- Live availability and rates pulled from your channel manager
- Secure online booking and deposit collection
- Trust signals — reviews, photography, property story — in the right places
- Basic on-page SEO, schema markup and analytics setup
- Optional repeat-guest discount and email capture flows
The way most owners actually engage.
In practice, services tend to layer naturally. Here are three common paths people take with us.
Brand-new host
Consultancy session → property setup → light ongoing support. Optional move to full management once the first season has run.
Self-manager, ready to automate
Automation & channel management overhaul → direct booking website → quarterly performance reviews. You stay in the driver's seat.
Hands-off owner
Full management on 10% net, with a direct booking website built alongside to lift the share of bookings that don't go through OTAs.
Not sure which combination is right for you?
The free intro call is there for exactly this. We'll look at where you are now and recommend the smallest sensible piece of work to move you forward.